Sage Lewis

September 14, 2006

CEO Forum at the Practice Court of Quicken Loans Arena

Filed under: Business — sage @ 2:10 pm

I’m at the “CEO Forum” in the Practice Court of Quicken Loas Arena. I thought’s I’d blog the notes that jump out at me.

First Speaker:
Len Komoroski, President, Cleveland Cavaliers
Here are some live notes of his as I’m hearing him speak.

The title of his speech is:
“Creating a Winning Team Through Leadership”
He starts talking about Culture. His slide says: “It all starts with and ends with Culture”

“Always raise the level of awareness”
He talks about misspelling in signs, typos, the Toyota Arena has some lights out.
The jist is that there are details that people overlook that are causing a larger disconnect.

These are all coming from the new owner of Quicken Loans, Dan Gilbert.
There are two video clips in his presentation about a pumpkin patch that has a sign with an arrow pointing the wrong way. They come back a year later and the sign is now pointing the right way. The guy at the pumpkin patch goes on to say that this is the best year of pumpkin sales. This video series is done by the owner of Quicken Loans.

The concern here is really the obsession of the Quicken Loans owner. This presentation is all about mistakes and how they are the secret cause of your failure. Granted, these small mistakes don’t help. But the importance of this is overstated. This seems OCD to me.

“It’s not about WHO is right, it’s about WHAT is right.” is the next point. “No ‘Yes” Men around here.

“A penny saved is a penny.” He’s saying you should focus on revenue and not expenses.

“Innovation is rewarded. Execution is worshipped.” He talks about changing the color of the seats has had drastic effects on the whole feel of The Q. They’ve added “The Diff” to the scoreboard and how this is great execution. This really is not insightful to me.

They are in the Top 100 best places to work. That’s awesome.

I’m sure Dan Gilbert is a smart guy. But the fact that the points presented are his foundation are really mundane and unimpressive. But on the othe rhand, I’m just not a detail obsessed guy.

My battery is dying. This is all you get from me unless I can find a power outlet.

I’m back and should be networking now. But here’s a quick rap up.

Mark Kornegay was from Microsoft. It was just a big commercial about Microsoft. “Technology drives growth.” I don’t really believe that but it’s a convenient catch phrase for Microsoft.

While both key note speakers have impressive titles, neither was particularly interesting or “innovative.”

That said, I sat in on a session with Cathy Panzica, “Awakening a Sleeping Economy: Leadership Styles that Drive Change.” She had some great things to say.

She had 10 points that she went over. But what really struck a chord with me was her thoughts on leaders being in tactics. Her point was that leaders involved in tactics loose passion, get caught behind the eight ball and eventually die. “Concept not Content.” When you loose passion, you loose being a visionary… you loose your mantra… YOU LOOSE YOUR PASSION. When the head of an organization looses passion the entire organization is vulnerable.

I probably like that just because it strongly supports my belief that I need to get out of tactics. It resonates because I really do get passionless when I’m barried in tactics.

Alright… there you go. I’m off to get a Diet Coke and I think I smell some weinies.

Sales

Filed under: Towers — sage @ 11:32 am

Tower Process
Break into steps
Recruit your team
Break Towers Into Turrets
Make a timeline
Organize Checkins
Communicate progress to team
Offer encouragement

Steps:

  • Update Sales Board. I want this board to be like a Winner’s Board. Something that looks exciting and impressive. We probably should also have goals… X number of sales per quarter. X amount sold per quarter. The Winner’s Board should list the company name, the date we got the contract and the amount sold. It should include brand new customers… which should be featured as special. And it should include upsells… which also should be special. The board should probably run all year long. I think it should be written in permanent marker. Maybe we could use the paper roll I got from Marc’s.
  • List people with proposals and their hottness. This too could be on paper rolls. We should circle the ones we won. There should probably also be a quota for the number of proposals sent out.
  • List prospects and their hottness. Also on paper rolls. There should be a quota of total number of prospects as well.

I honestly think sales is just a matter of measurement. Successful sales is measured sales. Marketing is the “How” of sales

Goals
Compare last year with this year… month to month. Then have goal amounts. Base this on the True P&L spreadsheet. Michelle will get me a month to month of true P&L of last year.

SageRock Sales Team
Sage, Rocky, Jenilee.
Sage is ideal for technical meetings, meetings where they like guys, meetings where they have already been working with Sage.
Rocky is ideal for people who like to work with women, meetings where they already know Rocky, meetings where Rocky might be the project manager.
Jenilee is ideal for initial contact, meetings where people are brand new to SageRock, meetings where people aren’t interested in technical details.
Having two or more people involved with prospects is ideal. This will help with the evolution of a prospect into a client.

In order for all of this to happen there needs to be a certain amount of contact that happens with current clients, people with proposals, prospects and suspects. There should probably be a quota with this… Talk to X number of people per week.

Timeline:
Develop quotas for Winner’s Boards by September 29.
Get Boards setup by September 29.
Develop Meet and Greet Weekly Quotas for Sales Team by September 29.

September 13, 2006

Turrets I’m In Charge Of

Filed under: Turrets — sage @ 3:21 pm

Omniture
Webinar
Automotive Seminar
Real Estate Seminar
Videos

Turret Process
Break into steps
Recruit your team
Make a timeline
Organize Checkins
Communicate progress to team
Offer encouragement

Towers I’m In Charge Of

Filed under: Towers — sage @ 3:19 pm

Sales
Towers & Turrets
Organizational Development
Training
Ohm Society
15%
Goal Setting

Tower Process
Break into steps
Recruit your team
Break Towers Into Turrets
Make a timeline
Organize Checkins
Communicate progress to team
Offer encouragement

September 10, 2006

Joe Abraham Evaluation

Filed under: Business — sage @ 10:54 am

Tomorrow is Joe’s evaluation.

There are so many things he does right. I just want to make sure I don’t forget any of them.

  • The greatest thing about Joe is that he is the epitome of a team player. If he has the slightest availability he will happily volunteer to help anyone. No one at SageRock (myself included) is as eager to help anyone in any area. It’s so powerful. That kind of attitude is extremely powerful and will serve him well for his entire career. He helps with the booth, with invoicing, with stats, with marketing, with ppc, with business growth, with finances. There isn’t anything he won’t help with. I could just go on and on about this.
  • He loves SageRock. He wants to make sure SageRock succeeds, not just so he keeps his job, but so SageRock continues to thrive. This kind of care for the orginization helps me keep on the fight. It means a great deal to me.
  • He has a great attitude. He rarely is in a down mood. He’s happy, funny and great to be around.
  • He is super competent. His smarts enable him to handle any job.
  • He has endless potential. He is young, open, excited and eager. This gives him tremendous power. He literally can do anything he wants.

I’m sure I could go on and on… but I have to run.

In a nutshell, Joe is great.

September 7, 2006

Paul E. Werner - Werner Printing and Lithographing Plant

Filed under: Business — sage @ 7:25 am

I have been facinated by the life of Paul Werner… a major contributor to the business history of Akron. The reason I’m interested in him is because he was a man of values… values which ultimately caused the ruin of his company.

As a business owner you have to hope that your values will not be the demise of your creation. But when push comes to shove what do you wish more: the death of your business or your integrity? He chose the death of his business and I respect that.

He built one of the more interesting buildings in Akron. You can see a picture of it here http://www.jfgood.com/. It’s on the corner of Perkins and Union here in Akron.

It’s on the register of historic places:

Werner Company Building (added 1976 - Building - #76001533)
Summit County - 109 N. Union, Akron
(less then 1 acres, 1 building)

And here is an article from the Beacon that gives a great rundown of his life:

Posted on Mon, Sep. 05, 2005
No longer in print
Grand castle is towering reminder of Paul E. Werner’s vanquished publishing empire in Akron
By Mark J. Price
Beacon Journal staff writer

Every few months, almost like clockwork, the question arrives. By phone, letter or e-mail, Beacon Journal readers make a familiar request at the cluttered desk of “This Place, This Time”:

• “I would like to know the history of the red brick building on the corner of Perkins and Union in Akron. Do you have any information?”

• “I have always been curious about the castlelike building on the corner of Perkins and Union. Do you know its history and what it is being used for now?”

• “When I come downtown, from the north, I’m always fascinated by the brick building at the corner of Perkins and Union. Do you think it would be possible to do an article on this building?”

Well, today is the day.

Many have ventured guesses about the origin of the structure. To set the record straight: It was never a mansion, school, church or fire station.

It was an office building.

Not just any office building. It was “the most complete and perfect office building in this city.”

The brick castle at Perkins and North Union streets is a towering reminder of a publishing empire. It is all that remains of an 11-building complex that was once “the world’s greatest printing plant.”

Before the rubber industry gained traction in Akron, the Werner Printing & Lithograph Co. — with about 1,500 workers — was the city’s largest employer.

German native Paul E. Werner was 16 years old when he immigrated to America in 1867. He worked as a clerk and bookkeeper at several Akron stores until he found his calling. In 1873, he entered journalism as an editorial writer for the Akron Germania newspaper. His editor was a Jewish rabbi.

The German-language publication was popular in the growing town. In those days, nearly one-third of Akron’s population was fluent in German. Werner liked the print business so much that he bought the

newspaper a year later and became publisher.

An empire grew. In the 1870s, he founded the Sunday Gazette and Akron Tribune newspapers. He also launched a commercial printing enterprise that soon occupied most of his time.

In 1884, Werner quit the newspaper business — although he would return a decade later as the financial backer of the Akron Journal in 1896. (He is credited with proposing the Journal’s successful merger a year later with the Summit County Beacon.)

Werner preferred to concentrate on making high-quality books. He built a printing plant in 1886 at the northwest corner of Union and Perkins, and established sales offices across the country. Eventually, he opened branches in 20 countries.

Among the gold-leafed titles the Werner Co. published in Akron were Webster’s Dictionary, Encyclopaedia Britannica, Encyclopedia Americana, the Waldorf Cook Book, the White House Cook Book and World’s Best Literature. By the mid-1890s, the plant was producing 10,000 volumes a day, or enough to fill six train cars.

Werner’s reputation spread throughout the world and he became acquainted with such diverse luminaries as President William McKinley, Buffalo Bill Cody, French painter James Tissot, German Count Ferdinand Zeppelin and Queen Victoria.

One of them served as a convenient excuse to build offices.

Werner announced in October 1896 that the company was planning an administration building on the northeast corner of Union and Perkins, directly across from the printing plant.

“The office structure will be started immediately after the election of McKinley for the simple reason that we know that confidence will undoubtedly be restored and business prosperity will be the result,” he announced. “We will be then justified in making important changes of this sort, and undertaking new ventures and enlargements of business.”

McKinley won.

Ground was broken Feb. 4, 1897, on a $25,000 building (about $685,839 today). Hugin Brothers of Cleveland constructed the three-story German castle, a red-brick structure with white sandstone trimming, gable roofs, wide stone steps, an arched entrance and large oak doors. A four-story clock tower stood at the corner.

Work was done by August. A staff of 150 men and women moved in that September.

“The lobby is magnificent,” the Beacon Journal reported Sept. 25, 1897. “It is finished in oak, stained to a dark color, but still showing the natural grain of the wood. The floor is of mosaic tile. A centerpiece attracts attention. It is a design showing various emblems of the primitive printing art. A motto reads `Knowledge is Power.’ ”

Oak beams formed square patterns on the ceiling, which was decorated in gold and silver leaf and depicted coats of arms from nations of the world.

The first floor contained offices for President Werner, Treasurer George C. Berry, bookkeeping, printing and lithographing, the book department and the phone exchange.

An oak stairway led to second-floor offices for auditing, collections, magazines and encyclopedias. The third floor was an attic. The basement had the mail room, supplies, stenography department and a boiler that provided steam heat for the building. There were also fireproof vaults to protect books and plates.

“The structure is withal the most complete and perfect office building in this city,” the Beacon Journal declared.

Life was going well for Werner, who was by now a multimillionaire. High society turned out for extravagant parties at his West Market Street mansion. A great benefactor of the city, he led downtown parades and set up fireworks displays on his lawn to entertain crowds.

In 1904, he built the Deutsches Haus, better known as German-American Musical Hall, at 44 E. Exchange St., the present site of the Beacon Journal.

But the Werner empire began to crumble in 1908, when Encyclopaedia Britannica filed a lawsuit alleging trademark violation. The London company claimed that Werner had lost the rights to encyclopedias but was still producing volumes. It demanded a permanent injunction.

“It is a case of malicious prosecution,” Werner said. “All of the charges are absolutely untrue, and will be answered in due time by the Werner company.”

Britannica sued Werner in all 20 of the nations in which he did business. He hired high-profile attorneys and won virtually every case, but the litigation cost him more than $1 million.

In 1910, his business collapsed. Werner filed for bankruptcy and was forced to sell the 11-building complex in Akron.

Superior Printing & Lithographing Co. moved into the plant and remained there until 1940. The Pflueger Corp., famous for making fishing tackle, occupied the factory until it closed in 1969. Famous Supply Co. used the building until it was destroyed in a 1977 fire.

Meanwhile, the old office building served as the home of the Fred Reese Post of the Veterans of Foreign Wars from 1957 until 1972. In the mid-1970s, it served as the Haunted Castle at Halloween.

Today, it’s the corporate office building for Famous Enterprises, a wholesale distributor for plumbing, heating and cooling and construction industry supplies in Ohio, Pennsylvania and West Virginia. The building is listed on the National Register of Historic Places.

Paul E. Werner left Akron in 1915 and opened a rubber factory in Kansas City. The German native lost his financial backing, though, when he announced his opposition to the U.S. entry into World War I. The business folded by 1925.

In 1927, with most of his wealth lost, he returned to Akron and received a hero’s welcome. F.A. Seiberling held a big party for him at Stan Hywet.

“It’s nice to be back home,” Werner told the crowd.

Seiberling arranged one more surprise. He purchased the Akron Germania newspaper and reinstalled Werner as editor.

The publisher’s life had come full circle.

Werner was 80 years old when he died Feb. 6, 1931, of Bright’s disease. Akron’s elite packed the funeral. The industrialist was buried in the Werner vault at Glendale Cemetery.

Only a few weeks earlier, Werner gave a final interview to journalist John A. Botzum.

“If you ever have to write the story, put two different columns side by side,” he told Botzum. “Let one of them be for the good things Paul E. Werner has done. The other for the foolish things.

“I believe the column of good things will be longer than the other column.”

The castle at Union and Perkins is one of those good things.
Mark J. Price is a Beacon Journal copy editor. He can be reached at 330-996-3769 or send e-mail to mjprice@thebeaconjournal.com.

September 6, 2006

Be Careful

Filed under: Video — sage @ 7:04 pm

« Older Posts

Powered by WordPress